Scheduling Trainer

Job Summary

The Scheduling Manager Trainer will focus on onboarding and developing new managers, ensuring they have the tools, skills, and knowledge to lead effectively within their local office. This role involves designing and delivering training materials, providing one-on-one coaching, facilitating group training sessions, and supporting the ongoing development of both new and tenured managers.

Responsibilities and Duties

• Develop and implement a comprehensive onboarding program for new managers. 
• Provide training on company policies, management best practices, and leadership skills.
• Lead training sessions, workshops, and individual coaching sessions for new managers.
• Support the continued professional development of more tenured managers through supplemental year-end training. 
• Collaborate with other departments to align training content with operational needs and company culture. 
• Assist in the creation and updating of management training resources and materials.

Qualifications and Skills

• Education & Certifications:
  • High school diploma or equivalent degree
  • Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
• Preferred Skills: 
  • Previous experience with AxisCare
  • Ability to work independently in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Experience with oversight of frontline employees
  • Experience with shift planning and employee scheduling
  • Ability to provide coaching, guidance, and constructive feedback
  • Strong interpersonal and communication skills
  • Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

Desired Attributes

• Detail-oriented
• Adaptable
• Strong interpersonal skills
• Communicative
• Organized