Long-Term Care Insurance (LTCI) Program Manager
Full-Time 
Remote Job Summary
Cornerstone Caregiving is a leading national home care provider committed to delivering compassionate, expert care for aging adults. As we expand our support for families navigating long-term care insurance (LTCI), we are hiring a dynamic LTCI Program Manager to lead and scale our LTCI strategy and initiatives for our local offices nationwide. This role blends industry expertise, training leadership, and relationship-management with external LTCI organizations, including insurance companies, wealth managers, and financial planners. You’ll be the go-to expert in helping offices unlock the potential of LTCI—both in process execution and strategic growth.
Benefits
Compensation
Competitive starting salary that corresponds to the applicant’s experience and this role’s needs
Career Development & Support
Receive initial corporate training & ongoing corporate support while you develop professionally
Benefits
Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary
Perks
Enjoy an allocated phone stipend and PTO to recharge as needed
Meaningful Impact
Experience fulfillment by serving those that directly impact our elderly population & their families
Responsibilities and Duties
Training & Support (Internal Enablement)
- Train and support local office teams on LTCI contracts, processes, documentation, and reimbursement workflows.
- Develop automated, scalable, user-friendly guides, resources, and training modules on LTCI basics and best practices.
- Serve as the internal expert on eligibility, claims, authorizations, and policy variations.
- Maintain and update the national LTCI training materials in partnership with Marketing and Compliance.
Partnership Development & Outreach
- Identify, initiate, and grow relationships with LTCI carriers, third-party administrators, and financial professionals.
- Build referral pipelines through networking with wealth management firms, elder law attorneys, and financial planners.
- Represent Cornerstone at LTCI-related industry events, webinars, and conferences.
- Position Cornerstone as the preferred provider of home care services for LTCI clients.
Strategy & Execution
- Partner cross functionally across the organization to refine messaging and campaigns for LTCI audiences.
- Track and report on LTCI utilization, reimbursement rates, and growth by market.
- Stay up to date on regulatory trends and policy changes affecting LTCI.
- Collaborate cross-functionally to integrate LTCI into our broader private pay and financial planning strategy.
Qualifications and Skills
- 5+ years of experience in long-term care insurance, senior care, home care, or related field.
- Strong working knowledge of LTCI billing processes, benefit verification, and claims submission.
- Background in business development, marketing, or professional networking preferred.
- Experience delivering training or building training materials (virtual and/or in-person).
- Excellent communication, presentation, and relationship-building skills.
- Ability to travel periodically to support office training and networking events.
Desired Attributes
- Certified Senior Advisor (CSA), or LTCI certification a plus.
- Self-starter who thrives in a cross-functional, fast-growing environment.
- Comfortable balancing detail-oriented process management with big-picture strategy.
- Passion for supporting aging adults and their families through compassionate service.
I can’t thank you guys enough for all the care and support the company have provided for me and my family in the past few months. Keep up the good work!Henrick R | Client in East Nashville, TN Google
The office staff is always pleasant and easy to work with. They try and be accommodating to their employees as much as they can.Andrea R. | Employee in Katy, TX Yelp
Amazing organization to work for!! Love the team I work for and they make you feel so appreciated.Susan Z. | Employee in Wausau, WI Google
“I recently got hired at Cornerstone – they are amazing and so are the clients!”Ashley B. | Employee in Youngstown, OH Google
“The Cornerstone team’s kindness, compassion, and focus on meeting the needs of every individual under their care is truly warming.”Zylessia P. | Employee in West Nashville, TN Google
“I’m a certified caregiver with Cornerstone Caregiving and really love what I do. I don’t like to call it a job because it’s so much more than that!”Paula K. | Employee in West Nashville, TN Google
“I consider Cornerstone Caregiving a home away from home. A safe professional environment to work, share and learn.”Nicole B. | Employee in West Charlotte, NC Google
“Blessed and grateful to be a part of the Cornerstone family and to provide exceptional care for our clients.”Rebecca A. | Employee in Victoria, TX Google
“Cornerstone makes you feel so welcome – they care about their employees and their clients!”Dawn K. | Employee in Toledo, OH Google
“Cornerstone treats their employees great and I love being a caregiver – it’s very rewarding.”Melissa S. | Employee in Springfield, MO Google
“I have been an employee here for awhile and I have only great things to say! They are always willing to do what is best for their employees and patients.”Priscilla H. | Employee in South San Antonio, TX Google
“I am proud to be able to hire our caregivers and watch them provide excellent care to each client day in and day out.”Samantha C. | Employee in Searcy, AR Google
Come change a life...
Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.