AR Specialist
Job Summary
The Accounts Receivable Specialist is responsible for managing and optimizing the company’s accounts receivable processes, ensuring timely collection of payments, and maintaining effective communication with individual offices, clients, and collection agencies. This role requires an analytical mindset, attention to detail, and excellent
communication skills to collaborate with various internal and external stakeholders. The Accounts Receivable Specialist will also support the legal and financial aspects of collections, ensuring compliance with company policies and best practices.
Responsibilities and Duties
- Oversee and ensure adherence to collection practices at the individual office level.
- Review and improve processes for receiving payments consistently across locations
- Conduct regular reviews of office accounts receivable to identify outstanding balances.
- Proactively reach out to offices regarding individual clients with outstanding balances.
- Provide reactive support for specific client payment issues at the office level.
- Submit delinquent client cases to collections agencies and track their progress
- Review and assess settlement claims from collection agencies
- Collaborate with attorneys on demand letters and legal settlements related to collections.
- Contact clients directly when needed to resolve outstanding balance issues.
- Work closely with bookkeepers to address collections issues at individual offices
- Partner with Cornerstone’s Long Term Care Insurance and Worker’s Compensation liaison/coordinator to ensure collections practices are in place from the start of care.
- Address unbilled or over-serviced Veterans Affairs client issues with our third party biller
- Identify balances for potential write-offs and report to the Finance Manager.
- Serve as the primary point of contact for operating directors regarding aging receivables
- Reconcile the Business Intelligence Tool with individual location Aged Receivables Reports.
- Prepare collections ratios, analytics, and other performance metrics.
- Ensure accurate synchronization of data between Sage (financial platform) and C-Link (data management site)
- Compile and generate reports aggregating company-wide accounts receivable data.
Qualifications and Skills
- Bachelor’s degree in accounting, finance, or a related field (preferred).
- Proven experience in accounts receivable, collections, or financial reporting.
- Strong analytical skills with attention to detail
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with Sage or similar financial platforms, and C-Link or other data management tools is a plus.
- Proficiency in Microsoft Excel and other reporting tools.
Come change a life...
Take the next step in your career path at Cornerstone Caregiving. Join our team of caring professionals who are making life brighter for seniors.