Billing Manager
Job Summary
We are seeking a detail-oriented, proactive Billing Manager to lead our remote bookkeeping team and oversee all aspects of our billing operations. This position plays a key leadership role, ensuring accuracy, timeliness, and clarity in our invoicing processes across four distinct billing cycles. With over 280 offices nationwide, the Billing Manager will serve as the go-to resource for conflict resolution and billing process optimization, working closely with our field-based Operating Directors.
Responsibilities and Duties
- Oversee Four Billing Cycles: Ensure smooth execution of weekly invoicing, billing cycles, client billing, and month-end processes.
- Team Leadership: Manage and support the bookkeeping team responsible for:
- Invoice generation and processing
- Applying payments to client accounts
- Bank account reconciliations
- Managing and resolving aged accounts receivable
- Conflict Resolution: Act as the primary point of contact for billing disputes and escalations from Operating Directors across 280+ offices.
- Reconciliation Oversight: Ensure timely and accurate month-end and bank reconciliations.
- Process Improvement: Evaluate and refine billing workflows for efficiency and scalability.
- Reporting & Compliance: Monitor billing KPIs and compliance with financial controls and internal policies.
Qualifications and Skills
- Associates or Bachelor’s degree in relevant field preferred
- Management, Training, and Supervisory Experience
- 5+ years of bookkeeping experience
- Strong understanding of accounting principles and billing operations
- Demonstrated experience managing remote teams of 5+
- Proven conflict resolution and cross-functional communication skills
- Highly organized, detail-oriented, and deadline-driven
- Experience with multi-cycle billing processes and financial systems preferred
Desired Attributes
- Motivated
- Hard Working
- Professional
- Adaptable
- Fast Learner
- Detail Orientated
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